Frequently Asked Questions

Everything you need to know about shopping with Hey Honey.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return policy for most items in their original, unused condition. Please visit our Returns Portal to start your request and receive a prepaid shipping label.

Do you ship internationally?

Yes, Hey Honey currently ships to over 50 countries. International delivery times vary by location and typically range from 10-21 business days.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.

Are your products ethically sourced?

At Hey Honey, we prioritize quality and integrity. We work closely with our global suppliers to ensure all products meet our strict standards for ethical manufacturing and sustainability.